Not playing

Madi's Avatar


14 Nov, 2017 08:38 PM

Sorry if I am bothering you but my songs are not playing

  1. 1 Posted by Madi on 14 Nov, 2017 08:40 PM

    Madi's Avatar


  2. Support Staff 2 Posted by Crystal on 16 Nov, 2017 04:05 PM

    Crystal's Avatar

    Hello Madi,

    Thanks for writing in, and sorry you're encountering this problem. An issue some users experience is that when they try to launch a channel, it may get stuck loading and only display "Music will resume shortly." If that's the case, the troubleshooting steps in this article may be helpful:
    Playback Stops / Channel Stuck Loading

    If the problem you're encountering is something else, or if you've tried these steps but continue to experience the same issue, please let us know.

    Thanks for your patience, and for listening,


  3. Crystal closed this discussion on 16 Nov, 2017 04:05 PM.

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